The Consumer Rights Awareness Campaign (2014), which runs from 17 March – 31 December 2014, aims to increase the general knowledge among traders and consumers of EU-wide consumer rights, that stem mostly from national transposition of EU directives. Particular focus will be on the Consumer Rights Directive, the Unfair Commercial Practices Directive, the Unfair Contract Terms Directive and the Consumer Sales and Guarantees Directive.
Video made by DG JUST (click on the video)
Infographic explaining consumers' choices in a wide variety of situations they may encounter when they buy something new (click on the picture).
For more information, please visit the consumer rights awareness campaign webpage (link).